Frequently Asked Questions
Please feel free to browse through this section to find the answers you are looking for. Should you have further questions, please don’t hesitate to contact our support team. We'er here to help!
What are your business hours?
Our offices are open from Monday to Friday, from 8:30 AM to 5 PM. We are closed on Canadian holidays. We are closed during lunch from 12 PM to 12:30 PM.
Can we buy directly at your location?
No, we are not equipped to handle transaction at our offices.
Where can I purchase PRANA products?
Prana only sells in Canada for the moment. To know which stores carry Prana products, visit the Store Locator section on our website. It is situated at the top right-hand corner of the webpage.
Do you ship outside of Canada?
We presently do not ship outside of Canada. We will soon offer other shipping destinations.
What form of payments do we take?
We accept payments by Visa and Mastercard.
Can we pickup at your location?
No, we are not equipped to serve pickup.
What is the daily recommended dose of Omega 3?
Most experts agree that a daily consumption of alpha-linolenic acid (AAL) varies between 2 and 3,5 grams. On average we only consume 0,8 grams daily. We must be aware that this is only a recommendation based on a normal diet, without any excess consumptio
What are the signs of Omega 3 deficiency?
Fatigue, cardiovascular disease and bad blood circulation, memory loss, inflammatory problems, reproductive system problems, mood swings and depression, immune system deficiency, dry skin, eczema and loss of hair.
What effect does over consumption of Omega 6 have on allergies?
Researchers believe that, the lack of Omega 3 fatty acids in our daily diet can be directly linked to the over consumption of Omega 6 fatty acids, which in turn can cause acute allergies in today's society. It is also believed, that women consuming a high
Are your products gluten free?
All PRANA products under the supervision of the Gluten-Free Certification Organization (GFCO), a program to inspect products and manufacturing facilities for gluten, are certified gluten-free (to 10 ppm gluten or less). The GFCO is the leading gluten-free
What is the best before date printed on the bags?
Our best before dates read as follow: year-month-day
Are your products sulfite free?
All of our products are certified organic. Therefore our products to not contain any sulfites of preservatives of any kind. Organic Canadian regulations does not permit sulfite use in organic certified products.
What is the difference between white and black chia seeds?
There is no significant difference between white and black chia in the exception that black chia has a minimally superior content of antioxydants due to its colour. Both have the same texture and taste.
What is the difference between ground and whole chia?
The difference is in the preservation. Whole chia will keep for 2 years whereas ground chia will keep for 1 year in a cool and dark area away from light and humidity.